Invite the people you work with so they're not sharing one login. Everyone gets their own account under your company.
Inviting a teammate
Go to Settings → Members.
Enter their email address and choose the role you want them to have.
Send the invite. They get a single-use link to set up their own password.
Their seat exists as soon as you invite them — you'll see them listed as pending until they finish signing up, and their invite links to the account you created for them.
Roles
Admin — full access, including settings, billing, and inviting others.
Member — day-to-day work: catalog, orders, customers, inventory.
If you're not sure, start people as members. You can change a role later without them having to sign up again.
Restricting people to locations
If you operate from more than one site, you can limit a teammate to the locations they actually work at, so a person at one cafe or warehouse isn't looking at everyone's work.
One behaviour to know about: when you add a new location, existing teammates get access to it by default — unless you'd already restricted them to specific locations, in which case they stay restricted. So restrictions you've set deliberately don't quietly unravel every time you open a new site.
Removing someone
Remove their seat from Settings → Members. Their history stays attached to the orders and records they touched, so removing a person never leaves gaps in your audit trail.
Inviting a customer's team
Note that this page is for your own staff. Bringing a buyer's team onto the platform is a different flow — see Adding and managing customers.